It was over a year ago but I don't remember having any issues with Unique Style Solutions. I was dealing with Rick Shumate and from what I remember they got my orders shipped out in a timely fashion. They sent me the FedEx 3-day tracking #s I received both racks with no problems (2 seperate orders a week apart).

I think you will like the BDI gear. I'm very happy with both pieces I bought. Not cheap, but very stylish and extremely rigid units.