I have the "no audio" problem regularly, and although I can live with it (not much choice without spending a lot more), it's really difficult to appease my wife, who isn't interested in the machinery of the HT system, nor why we should accept the 970 in spite of its flaws. To her, the system is a black box, and she just wants it to work. Does anyone else have this problem, i.e. another user of the system who has no reason to be forgiving of the 970?
For the record, our problem occurs most often when changing channels on the cable box. The 970 will fail to acquire the audio stream from the new channel around 10% of the time. Changing the channel again often fixes the problem, especially if we give the unit a few seconds to lock on to the signal, but my wife has no patience for this and will often give up and switch to another channel before giving the 970 a chance to fix itself.
I don't think it's just a matter of the interaction with external source components, either. I often get no audio when I turn on the 970 to listen to FM radio. It really is pretty frustrating that this unit can't even find a signal that originates within the same box.