Hello john226,

I am very sorry to hear of your difficulties. Please give us a call today at 866-688-5297 so that we can troubleshoot this with you.

In the meantime, be sure to turn the "Auto-polling" feature off on your Aux input if it is connected via optical exclusively. The factory default settings leave that feature set to "on" which may be exacerbating your issue.

Thanks,

Scott