I have had the 970 for approximately 2 months and up until last night the no audio problems were minor inconveniences. Last night I turned the unit on to watch a concert in progress on comcast and had the no audio issue. previously all I had to do was switch to different output such as dvd, video 1, etc. and back and it resolved the issue. Not so, last night. Turned the unit off again and back on, still no audio. Turned it off and back on again and it resolved the issue. This morning I turned the unit on to watch TV and the sound was fine on the channel it was set on last night. When I went to change the channel to a HD movie in 5.1 audio I received static with a constant high pitch tone. Luckily, my audio is set to turn on at a default of -25. I was able to reduce the volume with no apparent damage. I agree with other posts that the audio problems appear to be happening when switching from one audio output (2 channel) to another (5.1), or vice versa. After a discussion with Scott (who was most helpful and concerned with the issue I might add), I have the utmost faith they will work this out eventually. I get the sense from other posts that this is something they've been working on for awhile. I, myself, would rather have them take their time and work everything out before releasing a patch that doesn't address the full range of problems people are experiencing. Furthermore, It is truly the best damn receiver (sound wise, features, etc.) for the money I've ever heard! In spite of the glitches I love the damn thing! lol Again, my experience with it has been minor glitches that are more irritating then anything. I might have a different view if it toasted my speakers! Until the patch is released I'm just going to be more careful and try my "no audio fixes" at a lower volume. I do, however, understand where you are coming from iardon. If in the event Outlaw is not able to resolve the issues with a patch (which I believe they will be able to), I would hope there would be a replacement, or refund option no matter how long the unit was owned--if so desired. It sure would be tough for me to have to make the decision to give the 970 up! When working properly, which for me is the majority of the time I use it--all is well with the world!