par1957, I spoke to Steve at Outlaw and he mentioned that rather than open the box after they were all taped up and have it appear that thy are not new, they shipped the 990's with the older software. I found that the r232 cable worked quicker and easier than the usb with the upgrade.
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Outlaw 990/7700, Oppo DV-981HD, Gallo S.A.Amp, Nucleus Ref. 3.1, AV C, AV M, TR-2, Paradigm Atom, Pioneer PDP-4214HD, Mtrola DCT6200/2005

Outlaw 990, Aragon 8008X3, 8008, Denon 3930CI, Dahlquist DQ20, Outlaw LFM-1+, Paradigm Atom, Mtrola DCT3416 I