I seem to be having problems with operation
first to get any operation from the remote I have to press o the buttons really hard, I mean really hard, changed batteries, same problem,second, remote does not work when I am in front of unit only when I am going through my ir repeater in the other room. gear is in another location.when I get it to work lets say on the menu screen , the cursors go haywire up and down by themselves.third.I can not get the buttons on the 990 itself to work, if I press input on the unit nothing changes , same thing with the menu button,yes I know that is for on screen tv only. the only button on the 990 that seems to work is the power/standby. and the tuner ctrls when I can get the input tochange from the remote, I also cannot get trigger 2 to turn the sms 1 on and off, the trigger is active on both units.

any help would be appreciated
ps ,I hope this was not a bstock because when I opened the box the bag for the acceessoris was torn open, I paid for a new unit