After reading many posts on the forum and I appreciate the replies you guys have given me to my 990 questions.

I decided to call Outlaw, to get their view on some issues I was concerned about. I had a 20-25 min conversation with Steve. Nice guy....

phonecall Highlights:

Q: "Steve, I know you guys have the consumer-direct business model thing going, no factory of your own, keep your overhead down etc..What if one of the 100 or so 990's you sold needs repair, how do you handle that? do you have enough techs to support?

Steve Reply: First off, 990's hardly ever break, of the over 2000 990's we have sold to date only
2-3 have required repair.

Vince: But there are only 20 active guys on the outlaw forum!!!

Steve: Yeah, I guess most 990 owners don't post on our forum....Steve went onto to say, if your 990 does need repair, you send it back to us, one of our techs will repair it, or at our discretion we may send you a new 990....We stand by what we sell

Vince: What about these bass issues I read about? These guys are waiting for an update from you? and the seeing all the parameters on the 990 display itself?

Steve: If you have speakers set to small, and sub-yes, that 97% of the users you are fine now. We are real close to bass fix for the other 3% users with a software update only. Giving them all the parameters from the 990 display itself is a tougher challenge, not solved at this time, and might require software and firmware change, not known at this time.....

Vince: Steve, What about these guys who say Arcam is the ultimate, take your 990 back!!

Steve: Very few guys of the 2000 send the 990 back to us...Give us a try, if you don't like its sound, send it back to us..............

Vince: what about your new balanced amps? Why should I buy one?

Steve: The new 5-ch and 7-ch amps are very sweet sounding, there was some blurb about rail voltage, true balanced etc..he said there will be some pro reviews soon............

Conclusion: Overall I was impressed talking with Steve...I'm real close to pulling the trigger on the 990 ...The debate is over the outlaw vs anthem mca50 amp?

Vince