Gonk,

From reading your posts, I have the utmost respect for your knowledge and willingness to help other Outlaws. Heck, I think you have even helped me a time or two.

But the issue is not really a defective unit or how the bass management is "supposed" to work. That will be Outlaws problem in the near future. MY issue is that I am under the 30 day timer. I know there is a problem with my 990, and I really want to keep the unit. When I called Outlaw tech support they WOULD NOT ADMIT THERE WAS A SINGLE PROBLEM. They immediately closed the service ticket and sent me the response that I posted above..."the 990's bass managment works as designed". In talking with tech support, I tried to explain the full range sub signal in Stereo and Upsample and what I got in return was stock answers read off the computer screen about how the unit was SUPPOSED to work. It is very hard to bring problems to light when the tech people are committed to thinking only about how it is supposed to work. I am telling you how it DOES work...and there are some notable differences.

My request is simple. Acknowledge (i.e TEST the thing) that a problem exists. State, in writing, a committment to providing an acceptable fix. Lastly, provide even a rough timetable for the fix.

I get those....and my unit stays with me and Outlaw keeps my money. I don't, and the unit goes back next week.