OK, Lena- mentioned something...

My top 3 customer service companies:

1) Outlaw. Self explanatory. They said they'd fix the hiss, even after they thought they did the 1st time, and they improved it even more.

2) Acurus. They've sent me out free manuals. There was a problem with the combined LED/power switch on the early 100x3/200x3 amps, and they sent out replacement switches, and instructions for how to swap them for free. Plus, looks like they are still going to do an upgrade/swap for ATC-3/Soundstage owners to the latest pre/pro.

3) Pioneer. I had a refurb DV-05 that started to die on me after 15 months. I had to pester them a little, but they took it back, and gave me a great deal on a DV-47ai.

Worst company? Sony....
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