I cant speak for Outlaw, but, I can saw this: Your statement about buying thru the internet is DEAD WRONG! Just over the last year I purchased a Tos 65HX81, a 5700 companion DVD player without a hitch. I even got a tech to come out for tweaking my set at no expense. I plan soon to buy either a DWIN CRT or the Sharp DLP Hi Def units.. I, for one, applaud Outlaw for taking care of these problems and think they are very reputable. You dont always get what you pay for and, although, I , too like the Sunfire unit, I couldnt justify paying so much more. If I were to go that route, I might as well go for Theta or a Lexicon! For now, Ill hang in there!!!!