Are these dropouts about 1/2 second to 1 second long, and typically occuring as menus load on DVD's or at the beginning of some tracks on CD's? If so, you are encountering the delay necessary for the processor to detect the format of the incoming digital signal. The 950 has been tweaked some in this regard, but still takes between 1/2 a second and a second to lock on to DVD menus and the beginning of DVD's. This problem occurs with any of the current generation of processors, so in that regard Denon was right.

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