DVD's are recorded at a lower level than some other formats (video tapes, CD's) to allow for more headroom. That's the reason that a reasonable to loud listening level on DVD's can be a severely loud listening level on other sources.

If you get into the position of having the 950 turned up too loud for the active source and don't want to unmute it, hit an inactive input button at the top of the remote. That will turn the mute off, but you'll be on an input that isn't playing anything and you can turn it down there.

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