I received my new 950 and 755 yesterday, got everything connected and configured, then listened to selections from various CDs, and everything was working great.

I then fired up a DVD, audio and video were working correctly. I then used the DVD's remote to change some of the DVD machine's parameters, and the 950 suddenly powered down.

Now I cannot get the 950 to come to life. I've tried both the "unplug AC and wait 5 minutes" and the "reset processor" methods as documented in the manual, but to no avail. The standby LED is lit, but that's the extent of it.

Has anyone else experienced this problem? I've filed a support ticket via the support site, but have not had a reply yet. Any information would be greatly appreciated.