Just wanted to say I've had nothing but good service from them. When I initially ordered my b-stock outlaw, i got it real soon, 1 day or 2 days later, i forget which.

I later had a problem with the source select buttons sticking. The next day after I called, much to my surprise there was a replacement unit waiting in my apartment office.

Cheer up, I'm sure they'll take care of you, and anything that went wrong was probably just a fluke.