Folks,

Thanks for the encouraging words. My hope is that when the unit does finally arrive, it will sound good enough to make me forget the early customer service missteps.

I am aware that overnight shipping is quite expensive. Just for the heck of it I got a DHL overnight quote to ship an item similar in size and weight from California to my home on the east cost. It would cost me 138 dollars! I am sure the shipping cost goes to the carrier. I wasn't implying that Outlaw was skimming some off of the top. If I thought they were dishonest I wouldn't do business with them. I'm just slightly frustrated.

-Andy