Check out
http://ubb.outlawaudio.com/ubb/Forum15/HTML/001030.html where I have posted other comments on this subject. Check out the one from November 27th in particular.
Outlaw is really doing us Canadian clients a huge disservice by insisting on using UPS. UPS is absolutely horrendous - period!
Even if it took a few days longer for each shipment to arrive via USPS / Canada Post, it would be a huge improvement - and a great savings.
Come on Outlaw! This is the only area I know of where you need to make a huge improvement in an otherwise exceptionaly great buying / owning experience. Get rid of UPS for Canadian shipments - please!
Jeff Mackwood
Ottawa, Canada