Wow. Just want to say thanks to the Outlaw team. After checking in with service and checking a couple of things, they had me send it in.

My preamp arrived at Outlaw on the evening of December 22, was serviced first thing in the morning on the 23rd, and I had it back in my hands in December 24th in time to watch Christmas Eve movies.

This is a preamp I have had for 2-1/2 years and was STILL under warranty. The only thing I paid for was the shipping on the way to Outlaw.

I continue to love this preamp (which replaced one three times the price, sounds just as good, and works quite a bit better) and I am just blown away with the customer service at Outlaw.

Thanks again.

PG