My first thought is to ask how you are routing your HDMI connections? Ideally each source device is an input directly into the Outlaw. If you are doing video source switching on your TV then it might not be able to pass a received bitstream through ARC to the Outlaw. Usually in this case you at least get Stereo audio on the receiver but a setting or 2 on the TV might interfere or the tv can't decode the bitstream.