This posting is to pass along as info my recent experiences with my Model 975.

I purchased my Model 975 in late 2013, over 6 years ago. It has operated well until about 9 - 10 months ago. It started to have an isolated "pop" sound, usually from just the front left, or front right speaker. This was something I could not cause at will; it seemed random. At times I thought it was going to blow out one of my speakers. It got progressively more common, and last week it was almost constant, then no sound output whatsoever.

I contacted support, and worked with a technician to determine that there was also no output from the headphone jack, and also that a reset did not help. He explained that since my Model 975 was well past warranty, it would cost me for them to repair it, and he gave me a range of price I should expect. I agreed with this, and shipped the Model 975 last Thursday.

FedEx states that there was nobody there yesterday at about midday to receive it; hopefully there wall be today.

I'll close this at this point, and will update it as progress is made.

Jake