Would like to know If they ever send you a remote to replace the junk remote that came with the 976.
I suspect there new business model is to do nothing they are not forced to do.
So sad ...

976 owners ONLY! Remote Poll:
Press 1 - Outlaw remote works fine

Press 2 - Outlaw remote flakey, seriously considering augmenting or replacing; see 3 or 4 below

Press 3 - satisfied utilizing some sort of third party device w/Outlaw remote: briefly make, model, & satisfaction level

Press 4 - satisfied* using aftermarket remote; Outlaw remote in end table drawer
* or unsatisfied

I see this thread is 8 pages and counting. I love my 976 w/ so many more* features* and types of audio** outputs. I like how the 976 remote feels in my hand. Unfortunately, the erratic volume control forced Third party service from Harmony. I can be careless where/how I point it and I’ve come to depend upon its volume buttons to work correctly always.
* compared the the 975 not to mention improved SQ
** balanced & unbalanced for all

Thnx Tony