Originally Posted By Bill O
had my 976 for 5 months, more problems with remote as time goes by. I expect it to be useless in a few more months. Volume up or volume down, neither is responsive in the way it should be. Now I double click. it will go opposite the way I want on first click but second click it responds the correct way.
I push menu exit, it changes the setting in the menu I just changed , or, it decreases or increases volume. I have experenced many more problems with this ineffective remote, yet there is no set pattern as there is with volume or exit..


I see the Remote issue has not been fixed. Here's my post from 2 days after I received my 976 in December of 2017.

"Quirky Remote...last night while watching a number of Blu-ray movies and concerts, I noticed that when I pressed the volume up button on the remote, the volume actually went down. I pressed the same button again and it continued to go down. I then pressed the volume down button, and it continued to go down. Not sure what caused this, but this is probably the 3rd time it has happened over the last week. Thoughts on a fix for this intermittent problem?"

The aim is off, it shoots too high. I did get an IR Repeater and a Harmony Remote. But the Harmony has it's own issues. This should have been a simple fix for the Outlaws. I have a call in today to see if I can order a new remote (without the issue), but I doubt that any new remotes have been corrected based on your post. We will see.
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Outlaw Model 976 AV Surround Processor
Outlaw Model 5000 5 Channel Amplifier
JBL Studio 590 Left and Right
JBL Studio 520C Center
2 JBL Sub 550P
Polk 265RT 3 Way Surrounds (in wall)
Sony Bravia 77" Class - A80CJ Series - 4K UHD OLED TV
Panasonic DP-UB820-K 4K Player
Technics SL 1210 GR (2019)
Ray Samuels F-117 Nighthawk - Phono Preamp
Ortofon Bronze 2M; Ortofon Headshell;Emmeline Nighthawk Phono Pre-Amp by Ray Sammuels
Schitt Loki
Wire World RCA Cables
Drop THX AAA 789 Headphone Amp
Blue Jeans Speaker Cable Belden 10-gauge 5T00UP (Front L&R and Center)
Blue Jeans Interconnects LC-1's