I would like to get some feedback. I am really frustrated with Customer Service. I purchased OA gear because I heard great things but my experience has been bad. Can't get the AVR42 to work, tried 4 different times from scratch, put in over 6 hours trying to figure it out. Opened 2 tickets, the last response was, "you can send it back but nothing in wrong, we never had a problem. We will charge you $25 to bench test it."

This response does not seem indicative about what I have heard. Look I am not a bitter guy, I just want to use 4K. 975 works great, shouldn't be this hard to get the AVR fixed or replaced. Interested to get your feedback, thanks