Originally Posted By BryanH
I expect it to consume as close to zero power as possible.
I agree 100%.

Originally Posted By BryanH
If support comes back and tells me this is "normal", I'll probably sell the 976 (I'm just past the 30 day return) and go elsewhere.
Have faith. IME Tech Support will want to check out your unit. I had several go-arounds (unknowingly) due to faulty house wiring. If yours has always idled hot...

Tony