Big Uncontrolled Volume Issue with Remote!

I was playing a number of concert Blu-ray's last night, and turning the volume up and down a number of times. When I would hit the volume down button the volume would go up uncontrollably, and I would have to rush to the 976 to turn it down manually. This happened at least 4 times. Even when letting off the button, the volume would still continue to increase. The volume was so loud that I felt I was about to blow out my speakers. This type of remote behavior is unacceptable, and I am asking that Outlaw address this issue, as it poses a risk of damaging speakers. Anyone else have this issue?
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Outlaw Model 976 AV Surround Processor
Outlaw Model 5000 5 Channel Amplifier
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Technics SL 1210 GR (2019)
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Ortofon Bronze 2M; Ortofon Headshell;Emmeline Nighthawk Phono Pre-Amp by Ray Sammuels
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