Sanjay is right that Crestron is pro gear - I walked across the discarded boxes from dozens of small Crestron components (I expect mostly wall jacks, control modules, and the like) yesterday morning while at a jobsite. Pro feature set requirements will always differ from the consumer requirements, with fewer "bells and whistles" and more control functionality. The level of support available to installers, scale of that control capability, and internal build quality (needed to allow such gear to stay in place and working for a very long time) go a long way toward justifying the high price compared to an Onkyo or Sony product that costs far less and has a lot of extra features that a hotel ballroom/conference center or office board room have no use for.