I can see that it was a difficult choice, but I gotta tell you that I think it was the wrong one. Or at least you went too cheap in the iPhone4-size temporary one. I can't imagine what happened that caused a remote to lag the rest of a complex product, but as first-time Outlaw owner you really dinged your reputation with me. I'm not looking for an explanation or an apology, I'd simply recommend that should a similar situation come up again you lean the other way.
What if there were a way to "opt out" of the remote for a reduced fee.. say $75... then us Harmony etc users can just use the junk remotes or even codes (when available) to program our fancy pants controllers.
Delays are not unusual when sourcing stuff from overseas on a per-run basis.
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