When I bought the 990, I bought it because I was sold on the fact that there would be constant firmware updates and improvements. In the 5 years I have owned the unit, there has only been one firmware update. Am I to take it that even thought the unit is no longer offered for sale that the support is null also? If this is the case then I was badly misled by your advertising rhetoric. I know that there is an ongoing effort to finish the 978, and I understand that effort to an extent. But to have advertised the 990 as a future adjusted unit is just wrong. Don't get me wrong, I love the 990 but would have been more satisfied if I had known that no more updates would be coming after 2008. Next time, just ditch all the fancy talk about the future and sell your products on the basis of their performance. People won't feel as misled. Thank you.