My 970 became quiet one terrible night a while ago, but I'm glad to report that I am a happy customer after all is said and done. I did have to send my unit in for service(shit does happen), but I had quick response with a simple confirmation of my info I was sending my head-unit in in fast time. And then to my joy I got a call from a human! He asked me all about my situation and what steps I had taken this far and was able to fix things fast because he wasn't guessing from the limited info a online report, further more he realized I'm not the average clueless Joe and he was making educated decisions from the actual info he got from me! Isn't that fresh? WOW!

Seriously, Outlaw was the best customer service experience I have had in a long time. Thanks!


Kudos to team at Outlaw Audio!!....And to my tech Jim, unfortunately I didn't catch his last name. That guy gets a pat on the back and a beer if I should ever find myself in New England.

/cheers