I've owned 3 different Outlaw amps and 2 970's. I also 'tried' a 1070 for 30 days and had originally bought a 990 but sent it back as it was too big for my av rack. Also 'tried' an LCR for 30 days and it didn't work out timbre wise with my system...no problem...just sent it back. The Outlaws have always been great to deal with and provide great customer service. Yeah, there's an issue with the 970...I ended up sending my first one back for repairs though and it was fixed right and I got it back pretty quick too. Try that with some of the big name companies out there, some of whom also have glitchy products. My current 970 has issues (see my speaker hiss thread, but for the money it's still a good value. I will continue to be an Outlaw customer. Don't know if I will purchase a 997, but they are one company I have no problems dealing with because I know they will treat me right should there be a problem.