Quote:
Originally posted by gonk:
Bob has an excellent point. Technical writers are not the same people who are designing new products - at least, they shouldn't be. They likely need to ask those designers questions at times, but even that wouldn't detract from new product development in this case.
Employing dedicated technical writers is a luxury typically afforded only by larger companies. In smaller companies the engineers often double as tech writers. As an engineer working for a tiny (7500-person laugh ) high-tech company I create both internal and customer documentation. The only thing we don't do is write end-user guides but that's what our customers do. However, I can't speak for Outlaw, only from my own experience working for tiny start-ups and also huge, multinational high-tech corporations.