"they complain when they do get there it in a timely order."

I'm certainly NOT complaining about the timeframe of my 7700 order but you're damn right I complain when I spend over $2000 on an item and don't get a notice of when it has shipped (even though I specifically requested it on the order and later through their help desk with Steve) so I make arrangements to receive it. Maybe you think we should just sit here and not let Outlaw know of these problems? I would think Outlaw would welcome the feedback so they can address these issues and keep future customers happy.