I would have to agree it should be fixed. I've used a Denon 3803 receiver for 4 years now, it's used every single day, and it has NEVER had a lockup or any other issues such as I've read here about the 970. It too uses internal processors for performing its functions. While there are statements in the literature that one can expect occasional lockups, having the same issues over and over again is a problem inherent in the code or hardware of the system, and should definitely be fixed.

I opted for the model 990 after reading all the posts here about these 'issues' with the 970. I'm hoping I fare better with my choice.