David_W,

I have a friend who uses the Sherwood Newcastle R-965. He curses it, hates the losuy support that the company seems to give him yet likes the sound quality

He has told me he will sell his one day and his is tired of it uses yet he does like the SQ. He does NOT use the remote control, is is the Mx-500 and it drains the batteries.

He asks me to help him since he struggles to use is as it is a tough unit to operate.

The unit is large, heavy and bulky. The Speaker posts and the female RCA plugs are cheap quality, not worthy of the unit.

The unit is like 2 years old so check with the company if there are updates .

Beware of the unit, it does sound good yet it is tough to use and needs a lot of patience.

Liz