Wow I guess I got lucky my upgrade went perfect the first time without a hitch. After reading all the problems people were having I was about to take the unit to a friends house because my laptop only has USB and no RS232 ports. I followed the directions using usb, I did see why it could be confusing about the outlaw.inf file that kgt refered to, but once I opened the folder it was easy. I had no problems at all, but maybe the instructions should be rewritten or at least an XP version would be in order since that seems to be were most are having trouble.