Since I was pretty much in Dybbuk's position, except worse because I really had a "very expensive brick" for several days, plus all the time and stress the whole procedure cost me, I have to agree with his conclusion that the upgrade was released prematurely. That doesn't lessen my appreciation of Steve for staying on the phone with me until we knew the upgrade was successful, but the point is that it shouldn't have been necessary. I guess the "learning curve" Steve mentioned to me just turned out to be steeper, with more twists and turns, than anyone anticipated. So what can be done to prevent a repetition on the next upgrade? - more beta testing with Steve or Scott on the phone maybe?