GreenGrass

I had the same version # as Gonk. You may just have to try again. The problem I had was separating the loader from the actual upgrade. The folder and content was there but when I tried to open it, it would not create a new folder with the loader in it.
Fortunately our computer tech was coming to the house to work on the network and he was able to find the information. I took him about 5 minutes and going through about 12 different windows to get to all of the icons in one window. I am sure this was not the way it was suppose to work. I am not that knowledgeable about computers and would never have found it on my own.
At the end when you hold down the select and menu button the 990 the display would go dark but not come back with the message. The down load did take so I decided not to worry about it.