Quote:
Originally posted by PeterT:
Please give us the benefit of the doubt and let us get our job completed.

For the majority of you, we are pleased with your reaction to this remarkable product.
Nobody expects every product to be perfect; nobody expects fixes to problems to be instantaneous. People do, I think, reasonably expect that when a real, significant problem is found in a device they've purchased, the manufacturer will be apologetic for selling them a defective product, rather than SCOLDING them for having the temerity to air displeasure.