I own an Acura MDX. What you state is not much different than the impression one gets with Lexus vs. Acura.
Acura is the luxury arm of Honda but you would never know it by the way most dealers treat their customers.
In fact many of us (acuramdx.org) go to Honda for routine service for less bucks for the same mediocre service.
It is interesting how uneven customer service can be for products touted as superior.