Just what you want to read, another Outlaw stating what everyone just wrote. You can't do much about software issues, but if you are noticing this dialogue "problem" with almost every dvd, then you do have an issue. I find the 950 is very transparent compared with my H/K when it comes to dialogue. Have seldom ever wished to increase the center channel trim, however my dvd player has an optional "dialogue enhancer" feature just for this type of situation, (though I have never used it). I think you will be very surprised how well the 950 processes your surround sound. If it is still "muddy" after calibration, then you may have a center speaker issue. Keep us posted.