Perhaps Outlaw saved money earlier by not spending much on QA'ing the 950..

Chapter One: Whereupon those who live in the disagreeable world of unpleasant AV product glitches proceed to stampede into the dramatically detailed perfection where QA dollars prevent any unpleasant surprises and everything works as well as my microwave, which worked nicely until a thunderous storm scared it into a great decline

To use a case in point, when was the last time your cell phone or microwave needed a firmware update to fix a bug? Ever bring your fuel injection unit in for a bug fix? This sort of thing could happen, but it is very very rare

Chapter Two: Adventures in programming Polyphonic Ring Tones for less hearty souls who desire greater dependability in a unit, which produces melodies.

I always thought a beta test of 5 was incredibly small, too small to be really useful as anything more than a marketing test.
The bugs found bear this out. Our last beta was ~2500 users over several months, and at the end the product is very solid, even though that was a small beta test IMO

Chapter Three: Enron economics are applied whereupon companies are assured by accountants that more test units than projected sells of said units is a figure guaranteed to raise the company’s status on paper and increase stock value

But maybe we should not feel too sorry for the Outlaws for spending money on warranty fixes, if the Outlaws saved money by not testing as thoroughly as we might have hoped

Chapter Four: Strongly illustrative of the position that company’s whom document the least bug occurrences (when someone has been counting) than companies which are happy to sell their bugs at higher commission, are not to be faulted for bemusement over the fact that A: you can have less bugs. B: you can fix them quickly but C: you shall be vilified for ANY BUG AT ALL, after presenting said bug at the cheapest going rate.

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Chapter Five: In which a certain female thinks she had better go away and goes accordingly stepping gently and comfortably into the fire after deserting the frying pan…preparing for extraordinary calamity to befall.