For the record:

It is illegal to 'guarantee' a ship date and not live up to it. That is correct: ILLEGAL. I don't think Outlaws has 'guaranteed,' anything I bet everything says 'estimated.'

Dell Computers got fined millions by the government for promising shipping dates to customers that they didn't live up to.

So Scott or anyone else CAN NOT PROMISE a date. So don't get on him for that.

However they should:

Give updates for delays. Promptly. Once anyone at Outlaws knows there will be a delay and why, it should be passed on.

Period. End of Story.

The worst part about this, is I could handle their CR in my sleep. So seeing that it is handled so poorly, it makes me question other parts of the company. That shouldn't happen.