I may order. What's holding me back is that although an annoying volume control would be a serious issue for me, it seems like a frivolous reason to return something, leaving Outlaw holding the bag for an "open box" item.

At any rate, I doubt that this issue will get "fixed." The party line from Outlaw seems to be that the volume control is supposed to be that way. For them to "fix" the issue would imply that it was broken in the first place, and then everyone would want theirs fixed, too.