I think you have misunderstood the way that bass management works. Any time you set a speaker to "large" (no matter whether it's an Outlaw, a Sony, or anybody else), you are no longer using a crossover with that speaker. If the receiver or pre/pro allows the user to control the crossover point, that crossover control may still be listed in the menu (as is the case with the 950), but by definition a "large" speaker doesn't use that crossover.

I hope that Joel has already contacted Outlaw directly , and if he hasn't I would strongly suggest doing so. Their customer service will help evaluate the behavior he is seeing - if appropriate, they will repair or replace his unit.