"anyone owning ANY equipment from ANY manufacturer should expect professional advice from any aspect or characteristic in the audio-visual arena"

So basically Klipsch should even 'bother' to tip off a Klipsch subowner on what they think might be a good DVD player - projector - whatever. Or answer any problems in the chain - or at least point relevantly to places whhere the problem can be solved.

That's just how it should be - even if seldom found.