And, I don't think it's fair to call the company suspect due to the quality of their website or their lack of a company-sponsored forum.

Sure, if they're an internet only outfit you'd have a valid point, but Sherwood is relying much more on their dealers and custom installers to get product information out there.

I agree that they could make their website more of a company priority, but in no way do I think it makes them "suspect" simply because they haven't posted their latest owner's manual yet.