Outlaw Audio home shop products hideout news support about
Page 2 of 2 < 1 2
Topic Options
#98742 - 02/11/20 09:46 AM Re: No Sound Output [Re: Jake in TX]
EEman Offline

Registered: 11/11/09
Posts: 513
Loc: Canton, MI
From your earlier post it appears the problem was with the soldering of the DSP Codec onto the board. So either they had to replace the Codec and didn't do a good do soldering it back on the board or there was an additional failure to the solder joints.

I'm guessing that replacing the Codec is very difficult and requires specialized equipment. (e.g. Selective IR reflow) So some pin may have gotten a little less solder an didn't make a good connection. Shipping vibe may have caused it to fail hard.

It's also possible that the solder joint failed independently of the rework. Solder joints do fail over time due to thermal shock, migration, etc.

My 2 cents...
Aperion Verus Grand Towers & Bookshelves, Verus Forte Center, Infinity Surrounds, Ultra-X12
Oppo BDP-203, XBOX360, Xbox One
RR2150 w/Klipsch SCR-2

#98814 - 03/23/20 02:52 PM Re: No Sound Output [Re: Jake in TX]
73Bruin Offline

Registered: 01/01/03
Posts: 504
Loc: Torrance, CA USA
FWIW, my 975 had similar crackling noise problems. I sent it back to Outlaw and it was diagnosed as a faulty hdmi board. I was charged a fair price for its repair and shipping back. The returned unit, didn't work as well as the one I shipped back. The crackling noise was still there and the HDMI ARC no longer worked. I documented the noise with sound recording clips using various inputs and from my headphones. Outlaw was great and asked me to ship it back on their dime. They said the problem was the main board and said they replaced it at no charge and shipped it back. This repair cured the crackling noise but I was suddenly having hdmi audio problems. I tried a HDMI reset and eventually a unit reset, eventually the entire unit bricked (no audio output from any input including the tuner and analog).

Outlaw had me send it back on their dime again. This time they basically said it couldn't be repaired. They were great and refunded the amount I spent on repairs and shipping (except for the original shipment back to them). I ended up getting a 976.
Living Room 24x18 open 1/2 flight up to a raised dining room/hall 24x12
Outlaw 976 pre-pro running 5.1 system
Outlaw 750 for Artison Masterpiece LCR and 2 NHT SuperZeros rears
Velodyne Servo FX-1200
LG OLED65C8PUA via HDMI2 to/from 976 HDMI ARC
Roku Ultra
Samsung BD-D5500 BluRay
Arris 6 Channel whole house DVR via Spectrum
Amazon Dot to 976 Analog input for Music

Family Room/Kitchen 24x15
Outlaw 1050
NHT SB-2 Main - Outlaw LFM-1 Compact Sub
Squeezebox v3 Classic
Visio 32" HDTV via Arris HD Cable Box

Page 2 of 2 < 1 2

Who's Online
0 registered (), 90 Guests and 2 Spiders online.
Key: Admin, Global Mod, Mod
Newest Members
Gunny, Hifi-noob, byappt, ira, bcdube
8510 Registered Users
Top Posters (30 Days)
butchgo 15
jmeno 10
jefny 6
Outlaw Ben 3
XenonMan 2
Forum Stats
8,510 Registered Members
85 Forums
11,223 Topics
98,336 Posts

Most users ever online: 386 @ 01/14/20 03:43 PM