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#98365 - 02/21/19 08:11 AM HeadPhone
Bill O Offline
Gunslinger

Registered: 08/14/06
Posts: 163
Loc: Missouri
Friend has 975, just recently purchased.
He bought some headphones AT MX 50's, 38 Ohm .
At -20 he is hearing, faintly, the music listened to comming from speakers.
As I own a 976 and 990 before that, I am thinking something is wrong.
Need help
Thx

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#98372 - 02/22/19 04:11 PM Re: HeadPhone [Re: Bill O]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2621
Loc: Columbus,North Carolina
Make sure it is fully plugged in and that the male connection is stereo. Should have three separate parts when you look at it.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner

TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv


Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner

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#98375 - 02/24/19 07:26 AM Re: HeadPhone [Re: XenonMan]
Bill O Offline
Gunslinger

Registered: 08/14/06
Posts: 163
Loc: Missouri
I would rather he posted here, he signed in for the Saloon Friday morning and as of this minute still waiting for confirmation from admin.
From your post I take it as leakage to speakers while having headphone plugged into hp jack is not normal.
He will call monday to see if he cant resolve this issue.

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#98376 - 02/24/19 02:44 PM Re: HeadPhone [Re: Bill O]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2621
Loc: Columbus,North Carolina
With the headphone jack inserted it should cut off all output to the speakers from the amp. If that isn't the case Outlaw needs to be advised.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner

TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv


Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner

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#98379 - 03/01/19 02:13 PM Re: HeadPhone [Re: XenonMan]
Orca Offline
Deputy Gunslinger

Registered: 02/21/19
Posts: 13
Bill O posted for me the trouble I was having with feedback from only the left and right front speakers when my headphones are plugged in to the 9 7 5. I start to hear them at about 17 decibels. The center speaker and Surround speakers have no noise. It doesn't matter if I'm listening to a CD or DVD on the Blu-ray player or I'm streaming from my android phone with a screenbeam Mini 2 I still get feedback.
I bought the 975 Jan 21st.


Edited by Orca (03/01/19 03:52 PM)

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#98380 - 03/02/19 02:17 PM Re: HeadPhone [Re: Bill O]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2621
Loc: Columbus,North Carolina
Orca you should definitely call Outlaw service. No sound should come from your speakers with the headphone jack installed.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner

TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv


Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner

Top
#98382 - 03/04/19 11:17 AM Re: HeadPhone [Re: XenonMan]
Orca Offline
Deputy Gunslinger

Registered: 02/21/19
Posts: 13
Outlaw doesn't seem to be answering phones. They have a new process at: support.outlawaudio.com. I had to generate a new ticket for service still waiting to hear from them.

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#98384 - 03/05/19 11:05 AM Re: HeadPhone [Re: Bill O]
Outlaw Ben Offline

Gunslinger

Registered: 10/31/13
Posts: 212
We have implemented a support ticketing system, in order to streamline support requests and better serve you. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

I see you had tried contacting us after hours on Friday. I had responded to you Monday, 3/4.

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#98386 - 03/05/19 02:42 PM Re: HeadPhone [Re: Bill O]
Orca Offline
Deputy Gunslinger

Registered: 02/21/19
Posts: 13
This was their response:

"If very low level, within a few feet of the speakers, this would be normal. How far do you have to be from the speakers and how loud is it?"

So if this is the case, I guess my friends brand new 976 is abnormal because he has no sound coming from his speakers when his headphone jack is plugged in.?????

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#98390 - 03/06/19 09:12 AM Re: HeadPhone [Re: Bill O]
Helson Offline
Gunslinger

Registered: 03/21/12
Posts: 236
Loc: USA
Maybe they mean, normal for the 975? I never used headphones when I had the 975 in my system. Same for the 976 now. I never thought to use it with headphones as it sits in my main listening area, and way in the corner away from any seating.
_________________________
It's time to hit "send", and leave.

Main HT <> 976 <> 7200 <> Ultra-X12 <> sapphire ST2 mkII RF/LF <> sapphire SC center
sapphire ST2 mkII SBR/SBL <> sapphire SS SR/SL <> Lava over the air converter/DVR <>
Lava HD-2605 Ultra 150 mile antenna <> Vizio E70U-D3 70" LCD <> Oppo UDP-203 <> Amazon 4k Fire TV

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