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#96476 - 04/05/17 11:15 AM Ultra X-12 Constantly Blowing Fuse
pdyebrasil Offline
Deputy Gunslinger

Registered: 03/20/17
Posts: 1
I bought 2 Ultra X-12s for my home theater a little over a month ago.

Recently I noticed that one of the subs was not powering on. I narrowed the problem down to a blown fuse. After picking up some new fuses, I tried it again.

Any time I switch on the Master power switch, the fuse blows. I unplugged everything but the power cable, flipped the toggle switch to off, tried a different power cord, different power outlet... no matter what, once that master power switch is flipped, the fuse blows instantly.

Am I missing something? Is there something else I should try?

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#96477 - 04/05/17 12:24 PM Re: Ultra X-12 Constantly Blowing Fuse [Re: pdyebrasil]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2321
Loc: Columbus,North Carolina
Back to Outlaw it must go. Maybe you can just send the amp, but call customer service and they will help you troubleshoot it. It could be a lot of things so let them figure it out for you. This early in the warranty they should pay for shipping both ways. They may even send you a new one with an RMA to ship the old one back.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD

TV System
Large Advent Loudspeakers/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590


Home Theater System
Onkyo PR-SC886/7125/Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioners

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#96488 - 04/07/17 08:06 PM Re: Ultra X-12 Constantly Blowing Fuse [Re: pdyebrasil]
fredstenzel Offline
Deputy Gunslinger

Registered: 11/12/16
Posts: 4
Yep,
I bought two of them also. One of them would not work in auto mode. After numerous emails and calls they sent me a replacement amp and I had to remove and replace it myself. Not a big deal but dosnt anyone check these before they are sent out to the customers? I think thats called quality control. I had to send them back the defective amp. What a pain in the ass! I emailed that question and never received a response back. Im not feeling the love.
Oh well live and learn. Emotiva?

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#96495 - 04/11/17 10:52 AM Re: Ultra X-12 Constantly Blowing Fuse [Re: fredstenzel]
Helson Offline
Gunslinger

Registered: 03/21/12
Posts: 87
Loc: USA
Originally Posted By fredstenzel
I had to send them back the defective amp. What a pain in the ass! I emailed that question and never received a response back. Im not feeling the love.
Oh well live and learn. Emotiva?


I haven't had any problems yet(fingers crossed) but if anything does happen, I think I'd much rather handle the amp, than packing up the entire sub, shipping it out and having to unpack the replacement.
_________________________
Main HT <> 975 <> 7200 <> Ultra X-12 <> sapphire ST2 mkII RF/LF <> sapphire SC center
sapphire ST2 mkII SBR/SBL <> sapphire SS SR/SL <> iView over the air converter/DVR <>
1byone 35 mile antenna <> Pioneer Pro1000HDi 50"plasma <> Samsung BD-F5100 <> Amazon Fire TV

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#96498 - 04/11/17 02:26 PM Re: Ultra X-12 Constantly Blowing Fuse [Re: pdyebrasil]
Outlaw Ben Offline

Gunslinger

Registered: 10/31/13
Posts: 125
Fred, I had emailed with you in January of this year. The conversation ended with you thanking me for my prompt handling of the situation and telling me how very appreciative you were. If there was any correspondence after this, I apologize because I have no record of it. After what I felt was an unfortunate incident, but a positive interaction I am sorry to hear you feel that way. I would've assured you our units do go through quality control, but unfortunately sometimes things happen; when they do, we try to make sure the customer is taken care of.

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#96542 - 04/20/17 04:15 PM Re: Ultra X-12 Constantly Blowing Fuse [Re: pdyebrasil]
fredstenzel Offline
Deputy Gunslinger

Registered: 11/12/16
Posts: 4
Ben I do appreciate that I've got a replacement for the defective one you sent me. Also my communication with you was a positive one. But it was still a pita. On a good note the subs that I paid for are still operating good and I do not have any regrets. I would recommend them to anyone.

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#96544 - 04/21/17 06:26 AM Re: Ultra X-12 Constantly Blowing Fuse [Re: pdyebrasil]
EEman Offline
Desperado

Registered: 11/11/09
Posts: 419
Loc: Canton, MI
Having just gone through the process of returning an Ultra X-12 myself I can sympathize. No problems with the Outlaw customer service-that's stellar as always.

But getting that beast back in the box is a challenge. One possible improvement for Outlaw would be to include instructions on the process for re-packing the subwoofer along with the RMA information.
_________________________
975/7075/SMS-1
Aperion Verus Grand Towers & Bookshelves, Verus Forte Center, Infinity Surrounds, Home Built 10" Dayton RS series Sub
Oppo BDP-103, XBOX360, Xbox One
Samsung 51" Plasma
RR2150 w/Klipsch SCR-2

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#96545 - 04/21/17 08:44 AM Re: Ultra X-12 Constantly Blowing Fuse [Re: pdyebrasil]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2321
Loc: Columbus,North Carolina
I had to do the same for my LFM EX-1 when we moved from Florida. I basically put the sub upside down on carpet and put the styro/foam on it and then put on the inner box. Then I flipped it right side up and put the styro/foam in the inner box. Closed the inner box and flipped it upside down to do the same kinda stuff for the outer box.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD

TV System
Large Advent Loudspeakers/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590


Home Theater System
Onkyo PR-SC886/7125/Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioners

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