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#94902 - 02/26/15 01:04 PM Re: OPPO BDP-83 issue [Re: XenonMan]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2676
Loc: Columbus,North Carolina
OPPO has sent me the BDP-83 back and it should be here March 3rd. The door has been repaired and tested by them. It has also been cleaned out inside and new factory firmware installed. No cost for the repair and only shipping cost to california. They are covering the shipping back.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner

TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv


Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner

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#94918 - 03/03/15 05:42 PM Re: OPPO BDP-83 issue [Re: XenonMan]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2676
Loc: Columbus,North Carolina
Got the 83 back!! OPPO repackaged it so it appeared that it was a 103D at first but it really is my old 83. It looks brand new even has the plastic reapplied to the front end. The disc loader works great just like new again. Total cost was $40 shipping on a 5 year old machine. That's the kind of service that stands out of the crowd.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner

TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv


Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner

Top
#94939 - 03/08/15 12:17 PM Re: OPPO BDP-83 issue [Re: XenonMan]
butchgo Offline
Desperado

Registered: 06/22/07
Posts: 368
Loc: Southern Oregon coast
Isn't Oppo amazing when it comes to customer service!!!!!????
And some people wonder why we spend the big bucks for their product.
Try getting that kind of service from Sony or any of the other major brands.
_________________________
Epson 3500 3D projector
93" Carl's Place Flexiwhite DIY screen
Outlaw 976 Pre/Pro
Outlaw 7500 for LCR & L/R surrounds
1- Emotiva Mini X-A100 for rear surrounds
2- Outlaw LFM-1 EX subs
Oppo BDP-105 Blu-ray/DVD/SACD player
Outlaw LCR (Snell Labs) for center channel duty
Tekton Enzo XL L/R
4- Emotiva ERD-1s surround speakers
Monster HTS3600MKII power center

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#94940 - 03/08/15 12:20 PM Re: OPPO BDP-83 issue [Re: XenonMan]
XenonMan Offline
Desperado

Registered: 04/08/08
Posts: 2676
Loc: Columbus,North Carolina
I absolutely agree. Their customer service and willingness to fix problems to make their products as error free as possible is what keeps me interested in their newer stuff.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner

TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv


Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner

Top
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