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#14741 - 02/24/05 08:20 AM Customer Servic e
Paratrooper Offline
Gunslinger

Registered: 06/07/03
Posts: 164
Loc: Conyers,GA,USA
I have read the posts of the great Customer Service by The Outlaws for over two years. Now it is my time to acknowledge this fantastic support. I just purchased a 950, 755 and two Mid Atlantic Shelves on ebay, for a ridiculous low price($1300.00). I had a low level concern that the units could be on the "borrowed" list. When the units arrived yesterday, I called The Outlaws and gave them the serial numbers. Steve returned my call and verified that I had purchased them from the orginal owner. He also, without my asking, is arranging for the remaining warranty to be transferred to me. I have purchased Hifi gear since 1963, and I have never had a better experience than my first call to Outlaws. As the second owner of the equipment, I was treated as if I had bought from them directly. My experience validates all of the positive posts I have read. smile smile smile

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#14742 - 02/24/05 08:50 AM Re: Customer Servic e
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
That's great news, para - both the great deal and the positive experience. Enjoy your new gear!
_________________________
gonk
HT Basics | HDMI FAQ | Pics | Remote Files | Art Show
Reviews: Index | 990 | speakers | BDP-93

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#14743 - 02/24/05 05:27 PM Re: Customer Servic e
boblinds Offline
Gunslinger

Registered: 02/07/03
Posts: 242
Loc: Los Angeles
Yeah, it's incredible, isn't it?

Outlaw is one of the few businesses IMO that has truly figured out how customer relations need to work in the Internet Age. They're the best.

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#14744 - 02/24/05 07:50 PM Re: Customer Servic e
painttoad Offline
Desperado

Registered: 10/25/04
Posts: 688
Loc: peoria il
awesome!both deals!

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#14745 - 02/24/05 09:44 PM Re: Customer Servic e
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
Yeah, that is a great deal... I almost bid on that myself but still had not decided on 100W vs. 200W...

The transferrable warranty is one of the reasons I went with Outlaw... Shows they stand behind their product.

Those shelves are valued around $200 alone... Not to mention a new 755 and 950 come it at roughly $2000.

I ended buying new, which in itself is value compared to other items you can purchase at a much higher price.

Good luck with your new gear...
_________________________
Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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